Remove user from groups in Atlassian
Automatically remove a user from Atlassian groups from a Slack request with Stepwork, so role changes clean up permissions right away.
- Use case
- Access managementIT
- Best for
- IT Administrator
- Applications used
Atlassian Administration
Slack
- Business outcome
- Risk reduction
The problem
The role changed. The groups did not.
After a transfer or promotion, admins edit Atlassian group membership by hand. Old product roles and space permissions often stay attached for weeks.
Access drifts from the job. People keep spaces and project roles they no longer need while the ticket says the change is done.
The outcome
Permissions match the new role
Stepwork removes the user from the Atlassian groups named in the request so product roles and space permissions drop. The run records who asked. For a full offboard across products, use Deactivate user across Atlassian products.
- The named groups are found for the user.
- The user is removed from those groups.
- If a group cannot be found, the run stops on that step.
The process
From Slack request to Atlassian groups updated
IT posts the user and groups in Slack. Stepwork removes those memberships in Atlassian admin.
- Step 1
Request it in Slack
A teammate posts the user’s email and the groups to remove. That message starts the flow, and Stepwork records who asked and when.
- Step 2
Find the user and groups
Stepwork signs in to Atlassian admin and locates the user and named groups. If either cannot be found, the run stops.
- Step 3
Remove group memberships
Stepwork removes the user from those groups, clearing the product roles and space permissions they grant.
- Step 4
Confirm and reply in Slack
Stepwork checks that the memberships are gone, then posts the result back in Slack.
Why Stepwork
Group cleanup stays on the path you recorded
Stepwork runs the group-removal path you recorded. Role changes do not leave old Atlassian permissions attached for weeks.
Similar use cases
Similar use cases
Deactivate user across Atlassian productsSigns into Atlassian admin, locates the user, and revokes site access across Jira and Confluence, freeing the seats.
Create user with product access in AtlassianInvites a new user in Atlassian admin with access to the right products and default groups.
Create user and assign groups in OktaCreates a new Okta user with name, email, and title, then assigns the group memberships that grant their app entitlements.
FAQ

