Invite user with role in Datadog
Automatically invite a Datadog user with the right role from a Slack request with Stepwork, so on-call access is ready on day one.
- Use case
- Employee onboardingIT
- Best for
- IT Administrator
- Applications used
Datadog
Slack
- Business outcome
- Employee experience
The problem
On-call starts. Datadog still isn’t provisioned.
Admins open Datadog tickets by hand and pick a role from memory. New engineers wait for dashboards and alerts while the invite sits in a queue.
Day-one access becomes day-three catch-up. The team pages without the person who was supposed to see the monitors.
The outcome
Dashboards and alerts on day one
Stepwork invites the new user to Datadog with the role named in the request. On-call engineers get access without a ticket lag, and the run records who asked. When they leave later, use Disable user in Datadog.
- The invite is sent with the named role.
- The user can reach dashboards and alerts for their team.
- If the role cannot be applied, the run stops.
The process
From Slack request to a Datadog invite
IT posts the new user’s email and role in Slack. Stepwork sends the Datadog invite.
- Step 1
Request it in Slack
A teammate posts the new user’s work email and the Datadog role for their team. That message starts the flow, and Stepwork records who asked and when.
- Step 2
Open organization settings
Stepwork signs in to Datadog and opens the invite path in organization settings.
- Step 3
Invite with the role
Stepwork sends the invite with the named role, the same provisioning an admin runs from a ticket.
- Step 4
Confirm and reply in Slack
Stepwork checks that the invite is sent, then posts the email and role back in Slack.
Why Stepwork
Datadog invites stay on the path you recorded
Stepwork runs the invite path you recorded. New engineers get the same role without waiting on a hand-built ticket.
Similar use cases
Similar use cases
Disable user in DatadogSigns into Datadog, locates the user in organization settings, and disables the account.
Mute monitors for maintenance in DatadogMutes a tagged set of monitors for a defined maintenance window and confirms the mute status.
Invite member with default channels in SlackInvites a new member to the workspace with the standard default channel set for their team.
FAQ

