Disable user in Datadog
Automatically disable a departing Datadog user from a Slack request with Stepwork. Find them in organization settings and turn the account off.
- Use case
- Employee offboardingIT
- Best for
- IT Administrator
- Applications used
Datadog
Slack
- Business outcome
- Risk reduction
The problem
Observability access trails the departure by weeks.
When someone leaves, Datadog often stays open long after other apps are closed. Dashboards, monitors, and production signals stay reachable until IT remembers the seat.
That lag is a quiet risk. The person who left can still see the systems they no longer support.
The outcome
Telemetry access ends. The seat frees.
Stepwork signs in to Datadog, finds the user in organization settings, and disables the account. Access ends promptly, and the run records who asked. For a new teammate who needs dashboards, use Invite user with role in Datadog.
- The user is found in organization settings.
- The account is disabled.
- If the user cannot be found, the run stops.
The process
From Slack request to a disabled Datadog user
IT posts the departing user’s email in Slack. Stepwork disables them in Datadog organization settings.
- Step 1
Request it in Slack
A teammate posts the departing employee’s work email. That message starts the flow, and Stepwork records who asked and when.
- Step 2
Find the user
Stepwork signs in to Datadog and locates the user in organization settings. If nobody matches, the run stops.
- Step 3
Disable the account
Stepwork disables the account, the same change an admin makes when closing observability access.
- Step 4
Confirm and reply in Slack
Stepwork checks that the account is disabled, then posts the result back in Slack.
Why Stepwork
Datadog offboarding stays on the path you recorded
A deterministic agent runs the disable path you recorded. Production-telemetry access does not linger for weeks after someone leaves.
Similar use cases
Similar use cases
Invite user with role in DatadogInvites a new user to Datadog with the appropriate role for their team.
Mute monitors for maintenance in DatadogMutes a tagged set of monitors for a defined maintenance window and confirms the mute status.
Deactivate user account in OktaSigns into the Okta admin console, locates the user by email, deactivates the account, and confirms the status change ended all SSO sessions.
FAQ

