Transfer content ownership in Box
Automatically transfer a departing user’s Box content to their manager from a Slack request with Stepwork, so owned folders keep a clear owner.
- Use case
- Employee offboardingIT
- Best for
- IT Administrator
- Applications used
Box
Slack
- Business outcome
- Risk reduction
The problem
Folders still sit under someone who left.
Before a leaver’s account is cleaned up, IT often rescues owned folders by hand. Managers wait while content stays locked under the wrong name.
If ownership is skipped, teams lose the path to files they still need. Recovery turns into a scramble after the account is already gone.
The outcome
Owned folders keep a clear new owner
Stepwork transfers the departing user’s owned content to their manager in the Box admin console. Folders survive the departure with a named owner, and the run records who asked. To end sign-in first, use Deactivate user in Box.
- Owned content is transferred to the named manager.
- Folders keep a clear new owner.
- If the user or manager cannot be found, the run stops.
The process
From Slack request to transferred Box ownership
IT posts the leaver and manager in Slack. Stepwork moves owned content in Box admin.
- Step 1
Request it in Slack
A teammate posts the departing user’s email and the manager who should own their content. That message starts the flow, and Stepwork records who asked and when.
- Step 2
Find the user and manager
Stepwork signs in to the Box admin console and locates both accounts. If either cannot be found, the run stops.
- Step 3
Transfer owned content
Stepwork transfers the departing user’s owned content to the manager, the same handoff an admin runs before cleanup.
- Step 4
Confirm and reply in Slack
Stepwork checks that ownership moved, then posts the result back in Slack.
Why Stepwork
Content handoff stays on the path you recorded
Stepwork runs the ownership transfer you recorded. Owned folders do not disappear into a leaver’s account while managers wait.
Similar use cases
Similar use cases
Transfer Dropbox content on offboardTransfers a departing member's files to their manager as part of account removal.
Transfer Drive to a manager in Google WorkspaceUses the Google Admin data transfer tool to move a departing user's Drive files to their manager and confirms completion.
FAQ