Suspend cards for a departed employee in Ramp
Automatically suspend a departed employee’s Ramp cards from a Slack request with Stepwork. Every physical and virtual card is suspended, and open subscriptions are noted.
- Use case
- Employee offboardingOps
- Best for
- Finance Operations Manager, IT Administrator
- Applications used
Ramp
Slack
- Business outcome
- Risk reduction
The problem
They left. Their card did not.
Offboarding checklists cover laptops and accounts, and corporate cards fall through. Finance often finds out a card is still live when a charge appears after the person’s last day.
Virtual cards are easy to miss, and some carry subscriptions the team still needs. Suspending everything by hand means hunting through each card and hoping nothing breaks.
The outcome
No departed employee keeps live spending power
Stepwork suspends every physical and virtual card for the departing employee in Ramp and notes the open subscriptions tied to them. The run records who asked and when the cards were suspended, as part of employee offboarding.
- Every physical and virtual card is suspended.
- Open subscriptions on those cards are listed in the reply.
- An email that matches nobody stops the run.
The process
From Slack request to suspended cards
A teammate posts the departing employee in Slack. Stepwork suspends their cards in Ramp, in the same order every time.
- Step 1
Request it in Slack
A teammate posts the departing employee’s work email in the offboarding channel. That message starts the flow, and Stepwork records who asked and when.
- Step 2
Find their cards
Stepwork signs in to Ramp and lists every physical and virtual card held by that employee. If the email matches nobody, the run stops.
- Step 3
Suspend each card
Stepwork suspends each card and notes any open subscriptions charged to it, so the team can move the ones it still needs.
- Step 4
Confirm and reply in Slack
Stepwork checks that no card is left active, then posts the result and the subscription list back in Slack.
Why Stepwork
Cards close with the rest of offboarding
Stepwork runs the suspend path you recorded in Ramp. Cards end on the same request as everything else, not when the next charge shows up.
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