Reassign open Asana tasks from departed employee
Automatically reassign a departing employee’s open Asana tasks from a Slack request with Stepwork, so ownership moves on day one.
- Use case
- Employee offboardingOps
- Best for
- Operations Manager, Program Manager
- Applications used
Asana
Slack
- Business outcome
- Risk reduction
The problem
Open tasks stall under a name that left.
After someone leaves, their open Asana tasks sit across projects with nobody chasing them. Ops and program leads triage by hand for weeks in busy portfolios.
Work quietly ages. Deadlines slip because the assignee field still points at someone who is gone.
The outcome
Ownership transfers on departure day
Stepwork finds the departing employee’s open tasks across projects and reassigns them to the successor or project leads named in the request. After ownership moves, Remove member from Asana ends their organization seat.
- Open tasks for that person are found across projects.
- Each task moves to the named successor or project lead.
- If the member cannot be found, the run stops.
The process
From Slack request to reassigned Asana tasks
Ops posts the leaver and the successor in Slack. Stepwork finds open tasks and reassigns them.
- Step 1
Request it in Slack
A teammate posts the departing employee’s email and who should take their open tasks. That message starts the flow, and Stepwork records who asked and when.
- Step 2
Find open tasks
Stepwork signs in to Asana and lists open tasks assigned to that person across projects. If the member cannot be found, the run stops.
- Step 3
Reassign the tasks
Stepwork reassigns each open task to the successor or project leads from the request.
- Step 4
Confirm and reply in Slack
Stepwork checks that the tasks moved, then posts the count and result back in Slack.
Why Stepwork
Task handoff stays on the path you recorded
A deterministic agent runs the reassignment path you recorded. Open work does not wait weeks for a portfolio triage pass.
Similar use cases
Similar use cases
Reassign open Jira issues from departing userFinds all issues assigned to a departing user and reassigns them to their manager or a named teammate.
Offboard Zendesk agent and reassign open ticketsDowngrades or deactivates the departing agent in Zendesk and reassigns their open tickets to the designated agent or group.
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